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COVID-19 UPDATE: August 2020

We would like to assure you, our clients and local communities, that the safety and wellbeing of the families we serve and that of our staff is of paramount importance to us in these uncertain times.

Procedures to deal with the impact of COVID-19 are constantly being updated and we will ensure that whilst following advice and guidance from our trade associations and local authorities we will provide the same care and services to our families.

Whilst working within Public Health England guidelines, we must also follow the procedures set by Crematoria, Burial Authorities and various Churches.

As you will see below there will be some changes to funeral arrangements and we would like to take this opportunity to thank everyone for their understanding and co-operation during these difficult times.

To protect our families and staff we are implementing the following actions wherever possible. Funerals arrangements to be made over the phone and the signing of forms to take place in a designated area.

Some churches have stipulated that services are restricted to three or four family members inside the church and no more than fifteen at a graveside service. Other churches are happy to have just family and close friends in church, but to be seated at a safe distance from one another. Crematoria all seem to have different guidelines, but the general rule is to limit the mourners to the immediate family. Services can be recorded if needed.

Given the above, we feel it would be better to offer a simple service at the cemetery or crematorium and have a memorial service later in the year. This seems to be the safest solution in the current situation.

Limousines are now available for same household members of the family only.

Viewing at our Chapel may be restricted to protect everyone concerned but we would endeavour to allow clients to sit with the sealed coffin.

We are not be able to provide ‘into church’ or ‘into house’ prior to the funeral.

We are happy to meet our families at a home address or at the crematorium or cemetery on the day of the funeral.

At the time of writing these are our present intentions, but this is a changing situation and we are likely to receive further updates from the government and the public health department.

Thank you for your understanding.

Tideswells Funeral Services

Independent Family Funeral Directors Since 1812

At LD & A Tideswell it is not our policy to impose urgency or apply undue pressure on any family.

It is a rare privilege to be a funeral director, to stand in a sensitive position at a crucial time in the midst of a family,
knowing that the quality of our service and reputation will help the family through a most difficult time in their lives.

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